(In)Action Fraud insults victims of fraud

A reporter from The Times newspaper went undercover and obtained a job with Action Fraud a call centre operation overseen by City of London Police, however the day to day running of the call centre is the responsibility of Concentrix a private American company.

His report is below,

https://www.thetimes.co.uk/article/action-fraud-investigation-victims-misled-and-mocked-as-police-fail-to-investigate-wlh8c6rs6

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